Medical Virtual Services
Welcome to JLVA – Jamie Lightfoot Virtual Assistant! I am not just your average virtual assistant business. With extensive experience in sales, customer service, and virtual clinic management, I specialise in supporting your business with a strong focus on retaining customers and securing appointments. Whether you're looking for administrative support or someone to manage your clinic operations seamlessly, I’m here to ensure everything runs smoothly.
Hi, I'm Jamie, the Director of JLVA
I have a rich background within the medical field and came from Aesthetic product sales background. 3 years ago, I hung up my “sales hat” and started my small virtual assistant business and have never looked back. I have found my passion and I love what I do to support small clinics. I have unique approach to virtual assistance; Leveraging my extensive experience in sales, sales training, and management, I am dedicated to enhancing your operation by retaining customers and efficiently organizing appointments on your behalf.
What Can I Do For You?
We will begin with an initial appointment to discuss your current operational status and desired outcomes. Next, I will conduct a comprehensive analysis of your business needs to develop a detailed call answering plan tailored to your vision and customer focus, offering you the optimal bespoke package.
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Upon approval of the strategy, I will personally implement the plan, and we'll provide ongoing support along with monthly reports on all activity. Rest assured, I can have your business integrated with me within 24 hours, providing you with peace of mind.
Daily Telephone answering
Every call holds significance for me, as I consider myself a direct extension of you and your hands-on approach to business.
Virtual Clinic Management
I offer comprehensive virtual support to keep your clinic running smoothly, from managing patient s, suppliers and admin tasks. Whether you need ongoing assistance or short-term cover, I ensure seamless operations so you can focus on patient care.
Diary Management
I can manage as many calendars as necessary, ensuring all your appointments are booked and your time is effectively organized and managed.
Ordering stock and returns
For small businesses, handling incoming and outgoing stock can be incredibly time-consuming and demanding. I can alleviate that burden by efficiently managing your inventory needs and executing any instructions you provide, allowing you to focus your attention elsewhere.
Sales Training
With 18 years of sales experience under my belt, I'm equipped to provide comprehensive training for your staff in cold calling, telephone sales, and customer service. Additionally, I can enhance your existing systems and offer insights on maximizing your CRM for optimal results.
Personal Assistant
I'm capable of handling all the tasks typically required of a personal assistant, eliminating the need for you to invest in office space and thereby saving both time and money.
Virtual Medical Practice Support
Call handling & Services
Practice Management
Virtual PA
Organized and Efficient
“Jamie is simply the BEST PA I could wish for. Smart, quick, conscientious, professional, forward
thinking, loyal and truly wants the best for her clients.
Jamie gives 100 percent! My business has accelerated 10 fold since she came onboard with
me and I wish I had her 10 years ago. Thankfully she is by my side now and forevermore.”
Dr. Kathrryn
Flexible and Committed
“Jamie is extremely skilled and a pleasure to work with. She demonstrates a can-do attitude
and is a great asset to my business. I highly recommend Jamie as her attention to detail is
second to none.”
Dr. Dil
Patient experience
From the very start, making the appointment with Jamie, who is super friendly and helpful.
Exact from my clients 5 star Trustpilot Review
Effortless Admin Support for Busy Professionals
“As someone with a busy lifestyle, managing my ad hoc admin needs was always a challenge. That changed when I started using Jamie and her virtual personal assistant service. The flexibility of using the service ad hoc is perfect for my unpredictable schedule. Jamie is professional, responsive, and always ready to assist. I highly recommend her service to anyone looking to streamline their small practice management effortlessly.”
Adrian