Medical Virtual Assistant
Welcome to JLVA – Jamie Lightfoot Virtual Assistant! I am not just your average virtual assistant business. Drawing from extensive backgrounds in sales and customer service, I specialise in managing your business with a focus on retaining your customers and securing appointments on your behalf.
Hi, I'm Jamie, the Director of JLVA
I have a rich background within the medical field and came from Aesthetic product sales background. 3 years ago, I hung up my “sales hat” and started my small virtual assistant business and have never looked back. I have found my passion and I love what I do to support small clinics. I have unique approach to virtual assistance; Leveraging my extensive experience in sales, sales training, and management, I am dedicated to enhancing your operation by retaining customers and efficiently organizing appointments on your behalf.
What Can I Do For You?
We will begin with an initial appointment to discuss your current operational status and desired outcomes. Next, I will conduct a comprehensive analysis of your business needs to develop a detailed call answering plan tailored to your vision and customer focus, offering you the optimal bespoke package.
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Upon approval of the strategy, I will personally implement the plan, and we'll provide ongoing support along with monthly reports on all activity. Rest assured, I can have your business integrated with me within 24 hours, providing you with peace of mind.
Daily Telephone answering
Every call holds significance for me, as I consider myself a direct extension of you and your hands-on approach to business.
Short-term Phone Cover
I provide a call answering service for times when you're out of the country on business, enjoying a holiday, or simply closed for the day.
Diary Management
I can manage as many calendars as necessary, ensuring all your appointments are booked and your time is effectively organized and managed.
Ordering stock and returns
For small businesses, handling incoming and outgoing stock can be incredibly time-consuming and demanding. I can alleviate that burden by efficiently managing your inventory needs and executing any instructions you provide, allowing you to focus your attention elsewhere.
Sales Training
With 18 years of sales experience under my belt, I'm equipped to provide comprehensive training for your staff in cold calling, telephone sales, and customer service. Additionally, I can enhance your existing systems and offer insights on maximizing your CRM for optimal results.
Personal Assistant
I'm capable of handling all the tasks typically required of a personal assistant, eliminating the need for you to invest in office space and thereby saving both time and money.
Virtual Medical Practice Support
Call handling & Services
Practice Management
Virtual PA
Organized and Efficient
“Jamie is simply the BEST PA I could wish for. Smart, quick, conscientious, professional, forward
thinking, loyal and truly wants the best for her clients.
Jamie gives 100 percent! My business has accelerated 10 fold since she came onboard with
me and I wish I had her 10 years ago. Thankfully she is by my side now and forevermore.”
Dr. Kathrryn
Flexible and Committed
“Jamie is extremely skilled and a pleasure to work with. She demonstrates a can-do attitude
and is a great asset to my business. I highly recommend Jamie as her attention to detail is
second to none.”
Dr. Dil
Patient experience
From the very start, making the appointment with Jamie, who is super friendly and helpful.
Exact from my clients 5 star Trustpilot Review
Patient experience
...and, Jamie is lovely and super efficient with bookings
Exact from my clients 5 star Trustpilot Review